Do you sell to private individuals?

No. Sales are conducted exclusively to dental clinics, offices, and companies operating in the dental industry.

When will I receive the invoice?

The invoice is available after the order has been paid and will be emailed around the day the package is delivered.

Which countries do you ship to?

We ship to all EU countries (except Malta and some islands). We do not ship products outside the European Union.

What does edenta.eu do?

Edenta.eu is an online store offering professional dental, prosthetic and laboratory products for clinics and companies in the dental industry across the EU.

Can I get a product catalog?

We do not provide catalogs. All products are available on the website in the “Categories” section.

Are you an official distributor?

Yes. We are an official distributor of Cerkamed Medical Company and Poldent.

Can I get a special offer for my dental clinic?

Yes. Discounts are available for regular cooperation and larger orders.

Can I get a personalized quote?

Yes. Please send a list of the products you are interested in, and we will prepare a quote.

What are the shipping costs?

Shipping is free for orders over 2000 PLN (~470 EUR). Specific country rates apply to orders below that amount.

Can I ship to EU islands?

Yes, we ship to EU islands with an additional charge. Please email customer support for a custom quote.

How long does delivery take?

Shipping is processed within 2–7 days after payment, and delivery times vary by country.

How can I track my shipment?

You will receive tracking links via email once your package is prepared.

How can I provide a different delivery address?

You can set a separate delivery address in the cart, or email customer support after placing the order.

Can I return a product?

Yes, returns are possible within 30 days of receiving the shipment in its original condition.

How do I file a complaint?

We accept complaints via email. Provide a description of the defect, photos of the product, and your order number.

Why was my order canceled?

Orders may be canceled if they do not meet sales requirements or the product is out of stock.

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edenta.eu - all for dentists

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